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The Grandparent Scam: What It Sounds Like and How to Respond

📅 July 19, 2026 ⏱ 2 min read

We know you don’t want to bother your family, but scams are getting smarter. If someone calls pretending to be your grandkid and asks for money or personal info, it’s probably a scam. Here’s how to stay safe.

Quick Answer

A grandparent scam usually sounds like this: A caller says your grandkid is in trouble (like hurt or arrested) and needs money fast. They might ask for bank details or say they’re at a police station. Never share money or info—scammers use fear to trick people. Call a trusted friend or family member to check if it’s real.

Step-by-Step Guide

  1. Don’t share personal info—like your address, birthdate, or passwords. Scammers use this to steal money or pretend to be you.
  2. Ask for proof—if someone claims to be your grandkid, ask them to call a number you know. Scammers can’t do that.
  3. Hang up and call back—use your phone to call your grandkid directly. Don’t use the number the scammer gave.
  4. Block the number—on your phone, block the scammer’s number to stop future calls. Blocking stops unwanted calls from appearing on your screen.
  5. Report the scam—call (705) 528-4582 or visit the Canadian Anti-Fraud Centre website. Anti-fraud centres help stop scams.

If That Did Not Work, Try This

Quick Tips to Prevent This Next Time

Still Having Trouble?

If you’re worried about scams or need help with your tech, Senior Help offers in-home support in Barrie, Innisfil, Collingwood, and Simcoe County. Our team can teach you how to spot scams and stay safe. Call (705) 528-4582 today.

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